VISTACHIC, S.L.U. (hereinafter, ‘CHARLY THERAPY’) informs, through this Cookies Policy, about the use of data storage and recovery devices in the Users' terminal equipment.
1.- What are cookies?
Cookies are files or archives that are downloaded onto the User's computer/smartphone/tablet when accessing certain web pages and applications that allow the User's browsing preferences to be stored, making interaction between the User and the Platform quicker and easier.
The information collected by cookies is anonymous and does not contain any sensitive information as they do not collect data that can personally identify the User. In any case, the User will be able to access the configuration of his/her browser to modify and/or block the installation of the Cookies sent from the Platform, without this preventing access to the contents.
2.- What does CHARLY THERAPY use cookies for?
In accordance with Article 22 of the Law of Information Society Services and Electronic Commerce, as well as Recital (30) of the General Data Protection Regulation (hereinafter, ‘RGPD’), this Platform uses cookies or other information storage and retrieval devices to track Users' interactions with the services offered on the Platform.
Cookies make it possible to recognise a User's browser, as well as the type of device from which the Platform is accessed, and are used to facilitate the User's next visit and make the Platform more useful.
CHARLY THERAPY uses cookies to:
(i) Optimize the User's navigation by tracking the session.
(ii) Collect information to optimise navigation and improve the Platform.
The Platform uses the following types of cookies[AT1] :
- Mandatory: Cookies strictly necessary to provide a service or content requested by the user. These are responsible for technical aspects such as identifying records and managing tool preferences in the use, interaction and location of access to content.
| Name |
Purpose |
Expiry |
Supplier |
|
_shopify_y |
(1) |
1 year |
charltytherapy.com |
|
_secure_session_id |
(2) |
Session |
charltytherapy.com |
|
cart, cart_sig |
(3) |
2 weeks |
charltytherapy.com |
|
_orig_referrer |
(4) |
2 weeks |
charltytherapy.com |
|
_landing_page |
(5) |
2 weeks |
charltytherapy.com |
(1) This cookie is used for Shopify's internal analytics, such as tracking the number of visits and the duration of each user's session on the shop.
(2) This cookie allows us to manage the user's secure session by identifying their activity during their current visit on the site, such as shopping cart interactions and navigation.
(3) Saves the referring URL from which the user came to the site, which helps in traffic flow optimisation and analysis.
(4) Saves the referring URL from which the user came to the site, which aids in traffic flow optimisation and analysis.
(5) Saves the initial landing page of the session, used in analytics to improve the user experience and navigation on the site.
Functional: Functional cookies give the user information that enriches the browsing experience such as, for example, displaying the weather forecast based on their location.
|
Name |
Purpose |
Expiry |
Supplier |
|
_secure_customer_sig |
(6) |
1 year |
www.charlytherapy.com |
|
storefront_digest |
(7) |
Present |
www.charlytherapy.com |
|
_s y _shopify_fs |
(8) |
Session |
www.charlytherapy.com |
|
localization |
(9) |
2 weeks |
www.charlytherapy.com |
|
tracked_start_checkout |
(10) |
Session |
www.charlytherapy.com |
(6) This cookie allows us to remember registered users in the shop. It helps maintain user authentication between sessions so that they do not have to log in each time they visit the site.name, logged in status, their encrypted password, e-mail related to the customer's account and cart identifier.
(7) Stores an encrypted version of the customer's authentication to confirm their identity on future visits. It is useful to personalise the customer experience based on their user profile.
(8) Helps store user settings and preferences during the session, such as language or region selected, to improve usability and personalisation on the site.
(9) Stores the user's language and currency preferences. This allows the site to automatically display the preferred region, language or currency on subsequent visits, enhancing the personalised browsing experience.
(10) This cookie helps Shopify to remember whether a user has initiated the checkout process, allowing it to improve the checkout experience or recover abandoned carts.
Statistics/analytics: These cookies collect information related to the use of the site, such as the time spent on the site and the content visited by readers to measure performance and improve navigation.
The main objectives pursued with this type of cookies are:
- To allow the anonymous identification of browsing Users and therefore the approximate counting of the number of visitors.
- To anonymously identify the most visited contents.
- To know whether the User who is accessing the site is new or a repeat visitor.
The analytical cookies used on the Platform are detailed below:
|
Name |
Purpose |
Expiry |
Supplier |
_shopify_y |
Tracks the number of visits and the duration of each user's session on the site. It is useful for traffic analysis and customer behaviour in the shop. |
1 year |
Shopify |
|
_shopify_s |
Collects data on user behaviour during a single session, such as pages visited and time spent on the site. This data helps administrators to improve the navigation and content of the shop. |
Session |
Shopify |
|
_shopify_sa_t |
Collects analytics data on how the user interacts with site content and marketing elements. Used to identify opportunities to optimise the customer experience and the effectiveness of promotions or advertisements. |
Session |
Shopify |
|
_shopify_sa_p |
Stores information about the user's interaction with the shop (especially about products) to improve personalisation and analysis of the effectiveness of marketing campaigns. |
Session |
Shopify |
|
__y |
It helps track the duration and frequency of user visits, providing insight into customer retention and repeat behavior. |
1 year |
Shopify |
Advertising: These cookies obtain information from the user's navigation to manage advertising spaces and offer more relevant and quality content for them based on their tastes.
The advertising cookies used on the Platform are detailed below:
|
Name |
Purpose |
Expiry |
Supplier |
|
_fbp |
Used by Facebook to provide a series of advertising products such as real-time bidding from third-party advertisers.
|
3 months
|
|
|
IDE
|
Used by Google DoubleClick to record and report the user's actions on the website after viewing or clicking on one of the advertiser's ads for the purpose of measuring the effectiveness of an ad and presenting specific ads to the user.
|
1 year |
doubleclick.net |
|
_gcl_au |
It allows you to measure the effectiveness of marketing and advertising campaigns on Google. It collects information about user behavior after clicking on an ad, helping to optimize Google advertising campaigns. |
3 months |
Google AdSense |
|
_shopify_d |
It helps collect on-site behavioral data to evaluate the success of advertising campaigns and target relevant marketing content based on in-store visits and actions. |
1 day |
Shopify |
|
_schn |
Used by Google DoubleClick to measure ad effectiveness and show more relevant ads on Google partner sites. It helps track user interactions with ads and improve retargeting campaigns. |
Session |
doubleclick.net |
4.- How to disable cookies? Those cookies that are not mandatory for browsing this Platform may be disabled in the My Account section “Cookie Settings”. These settings are found in the footer of the Platform.
Additionally, all browsers allow you to make changes to disable cookie settings. This is why most browsers offer the ability to manage cookies, to obtain more precise control over privacy. These settings are located in the "options" or "preferences" menu of your browser. Below, you can find the links for each browser to disable cookies by following the instructions:
- Internet Explorer(https://goo.gl/iU2wh2)
From the tools menu, select “Internet Options.”
. Click on the privacy tab.
. You can configure privacy with a six-position cursor that allows you to control the number of cookies that will be installed: Block all cookies, High, Medium High, Medium (default level), Low and Accept all cookies.
- Mozilla Firefox(http://goo.gl/QXWYmv)
· At the top of the Firefox window click on the Tools menu.
· Select Options.
· Select the Privacy panel. · In the Firefox option you can choose to Use personalized settings for your history, as well as other issues related to your Privacy.
- Google Chrome(http://goo.gl/fQnkSB)
· Click on the menu located on the toolbar.
· Select Settings.
· Click Show advanced options. · In the “Privacy” selection, click on the Content Settings button.
· In the Cookies selection, the options can be configured.
- Safari(https://goo.gl/PcjEm3; https://goo.gl/dQywEo)
· In the configuration menu select the “Preferences” option.
· Open the privacy tab.
· Select the option you want from the “block cookies” section.
· Please remember that certain features and full functionality of the Platform may not be available after disabling cookies.
If you do not wish to be tracked by cookies, Google has developed an add-on to install in your browser which you can access at the following link: http://goo.gl/up4ND.
5.- Cookies on mobile devices
The CHARLY THERAPY Platform also uses cookies or other storage devices on mobile devices. Those cookies that are not mandatory for browsing this Platform may be disabled in the My Account section “Cookie Settings”.
These settings are found in the footer of the Platform. Additionally, as in computer browsers, mobile device browsers allow you to make changes to privacy options or settings to deactivate or delete cookies. If you wish to modify your privacy options, follow the instructions specified by the developer of your mobile browser.
Below you can find some examples of links that will guide you to modify the privacy options on your mobile device:
- IOS :(http://goo.gl/61xevS)
- Windows Phone :(https://goo.gl/tKyb0y)
- Chrome Mobile :(http://goo.gl/XJp7N)
- Opera Mobile : (https://cutt.ly/TF1Fly6)
6.- Acceptance of cookies This Platform does not install our cookies on user devices until they have accepted their installation.
We inform you that if you do not accept the installation of cookies or disable any of these in the settings, it is possible that certain services will not be available without the use of these or that you will not be able to access certain services or take full advantage of everything. what this Platform offers you.
